Policies
Shipping and returns
Qali ships one-of-one Persian rugs to workplaces and homes across the United States and Canada. The terms below apply to every rug in our current collection.
Free US and Canada shipping
Standard shipping is free for orders delivered within the United States or Canada. Applicable taxes are calculated during secure checkout.
30-day return guarantee
Every rug includes a 30-day return guarantee. If the piece does not work in your space, contact Qali to begin the return and receive the correct return-shipping instructions before sending it back.
Questions about an order?
Use the contact form for shipping questions, order support, or a return request. We aim to reply within one business day.
Contact Qali